Mag Box Help and Support

Some hints and tips about using an Infomir MAG IPTV set top box.

  • How to connect your MAG box to the internet and TV
  • How to connect your MAG box to the internet via WIFI
  • How to change the IPTV Portal Server settings on a MAG IPTV Set Top Box
  • how to change the date and time on a MAG IPTV Box
  • How to reset your MAG box to factory settings

 

Mag Box Tutorial : Connecting Your Mag IPTV box

How to connect your MAG box to the internet and TV

Connecting Your Mag IPTV box

 

 

Mag Box Tutorial : Connecting Your Mag IPTV box via WIFI

How to connect your MAG box to the internet via WIFI

Connecting Your Mag IPTV box via WIFI

 

Mag Box Tutorial : Using the Catch Up Service with Single Channel EPG

How to use the Single Channel EPG on your MAG IPTV box to access Catch Up

How to use the Catch Up Service with Single Channel EPG

 

Mag Box Tutorial : Using the Catch Up Service with Multi Channel EPG

How to use the Multi Channel EPG on your MAG IPTV box to access Catch Up

How to use the Catch Up Service with Multi Channel EPG

 

Mag Box Tutorial : Change the Parental Code

How to change the Parental Control PIN number on your MAG IPTV box

How to change the PIN number / Parental Control

 

Mag Box Tutorial : How to Record onto USB Stick

How to record programmes onto a USB Stick from your MAG IPTV box. Not all IPTV providers offer this service.

How to record onto a USB drive

 

Mag Box Tutorial : How to search On Demand & Video Club

How to search for a programme or film in the On Demand and Video Club services on your MAG IPTV box

How to search On Demand

 

 

How to change the IPTV Portal Server settings on a MAG IPTV Set Top Box

Should you need to change the IPTV Portal Server settings on your MAG IPTV box, then this is a step by step guide as to how to do.

You will also need to do this process to add OUR IPTV service to your MAG Set top Box.

How to change the IPTV Portal Server settings on a MAG IPTV Set Top Box

 

 

How to change the date and time on a MAG IPTV Box

This should help solve the error message “Time on the device is not synchronised Reload portal” on your MAG IPTV Set Top Box and ensure that the EPG functions correctly

How to change the date and time on a MAG IPTV Box

 

How to fix the Time on the device is not synchronised error message on a MAG IPTV box

This should help solve the error message “Time on the device is not synchronised Reload portal” on your MAG IPTV Set Top Box.

How to fix the Time on the device is not synchronised error message on a MAG IPTV box

 

Mag Box Help Tutorials : MAG322 Firmware Upgrade

If you need to upgrade your MAG322 firmware manually, then this is the process.

Mag Box Help Tutorials : MAG322 Firmware Upgrade

 

Mag Box Help Tutorials : How to downgrade your firmware in a MAG 322 IPTV box
Mag Box Help Tutorials : How to unblock your MAG 322 via a firmware downgrade

If you have done a firmware upgrade on your MAG 322 IPTV box, you may have found your IPTV Portal has been blocked.
This is because the new latest firmware allows Infomir to block portal URLs that they have received copyright infringement complaints about.

You may have tried to do a firmware downgrade on the MAG322 yourself, but have get stuck with the error message “Unsupported Architecture”. This is because the latest MAG322 firmware is blocking the firmware downgrade.

But there is a way to downgrade the firmware on the MAG322.

Mag Box Help Tutorials : How to downgrade your firmware in a MAG 322 IPTV box

 

 

How to reset your MAG box to factory settings

Sometimes you may need to reset your MAG box to the default factory settings

How to reset your MAG 250 / 254 box to factory settings

How to reset your MAG 322 box to factory settings

 

 

How to fix a MAG box “Wrong Signature” or “Invalid Image” error

When trying to factory Reset your MAG box, you may encounter “wrong signature” or “invalid image” or “wrong image” error messages.

How to fix a MAG box “Wrong Signature” or “Invalid Image” error

 

 

How to fix a MAG box “Authentication Problem” error

If you have an IPTV subscription, and your MAG IPTV box shows the message “Authentication Problem”, in most cases this can be fixed very easily.

Mag Box Help Tutorials : How to fix MAG Box Authentication Problem

 

 






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